Privacy Policy
Last updated: 15 October 2026
1. Who we are
VenueReady Hospitality is an independent hospitality support business operated by Stewart Hodgson as a sole trader.
Website: https://venuereadyhospitality.co.uk
Email: info@venueready.co.uk
Business contact address: 14,Catherine Howard Close, Thetford, Norfolk, IP24 1TQ
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, make an enquiry or engage with our services.
2. Information we collect
Depending on how you interact with us, we may collect:
Your name and business or organisation name.
Your email address and telephone number.
Information you provide when contacting us about our services.
Information necessary to manage bookings, provide services and maintain business records.
Technical information about how visitors use our website, where collected through website analytics and cookies.
We only collect information that is relevant to operating and developing our business.
3. How we use your information
We use personal information to:
Respond to enquiries and communicate with prospective clients.
Discuss, arrange and deliver hospitality support services.
Maintain appropriate business, invoicing and financial records.
Manage ongoing client relationships.
Understand website performance and improve our services.
Carry out lawful business development activities, where applicable.
We process personal information under the relevant lawful bases provided by UK data protection legislation. These may include contractual necessity, legal obligations, legitimate interests and consent, depending on the circumstances.
Where we rely on legitimate interests, these include responding to business enquiries, maintaining client relationships and developing our services, balanced against individuals' rights and expectations.
4. Website hosting and analytics
Our website is hosted by Squarespace, which provides website hosting and related services.
Squarespace and any enabled analytics or website integrations may process technical information relating to website visits, such as browser information, device details, IP addresses and pages viewed.
We use this information where permitted to maintain, understand and improve our website.
5. Cookies
Our website uses cookies and similar technologies to support website functionality and, where enabled, analytics and other optional features.
Where consent is required for non-essential cookies, visitors will be given appropriate choices.
Further details will be available in our Cookie Policy.
6. Sharing and protecting information
We do not sell personal information.
Information may be processed by trusted service providers supporting website hosting, communications, administration and business operations, or disclosed where legally required.
We take reasonable steps to protect personal information against unauthorised access, loss or misuse.
Where personal information is transferred internationally, appropriate data protection requirements and safeguards will apply.
7. How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting or regulatory requirements.
Retention periods depend on the nature of the information, the business relationship and relevant legal obligations.
8. Your data protection rights
Under UK data protection law, you may have rights to:
Request access to your personal information.
Ask for inaccurate information to be corrected.
Request deletion of your information in certain circumstances.
Request restrictions on how your information is used.
Request transfer of certain information.
Withdraw consent where processing relies on consent.
You also have the right to object to processing based on legitimate interests and to object to the use of your personal information for direct marketing at any time.
To exercise your rights, please contact us using the details provided above.
You may also raise concerns with the Information Commissioner's Office (ICO) at https://ico.org.uk.
9. Changes to this policy
We may update this Privacy Policy to reflect changes to our services, website functionality or applicable legal requirements.
The latest version will always be available on this website.
10. Contact
For questions about this Privacy Policy or how your personal information is handled, please contact:
Stewart Hodgson
Trading as VenueReady Hospitality
Email: info@venueready.co.uk
Address: 14, Catherine Howard Close, Thetford, Norfolk, IP24 1TQ